Privacy policy

Privacy policy

This is Space Tank Studio’s Privacy Policy. It explains how we get, use and handle any personal information we collect from you when you use our website. The protection and appropriate use of your personal information is important to us and we understand your disclosure of personal information is a serious matter.

Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.

How is personal information used?

The personal information that we ask for is generally used to provide goods or services to you. For example, for a credit card transaction we need your card number, and for training courses or special invoicing we may require your address and phone number as well as information relating to a course application. We may also pass your details to other organisations who undertake these services for you on our behalf.

We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.

Your intellectual property:

In the case where you apply or participate in a training course that we may offer, we will maintain the strictest confidence of information relating to your intellectual property. Unless permitted by you, we will not disclose to anybody any information, images or video content relating to your intellectual property. We will ensure appropriate non disclosure procedures are in place for all course participants and training staff at all times. See clauses 3.4, 3.5,  3.6 and 3.7.

 

 

1. WHAT INFORMATION DO WE COLLECT?

1.1. We collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form.

1.2. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address and phone number. You may, however, visit our site anonymously.

2. WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:

2.1. To personalize your experience.
Your information helps us to better respond to your individual needs.

2.2. To improve our website.
We continually strive to improve our website offerings based on the information and feedback we receive from you.

2.3. To improve customer service.
Your information helps us to more effectively respond to your customer service requests and support needs.

2.4. To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

2.5. To administer a contest, promotion, survey, course application or other site feature

2.6. To send periodic emails.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

2.7. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

3. HOW DO WE PROTECT YOUR INFORMATION?

3.1. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

3.2. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

3.3. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

3.4. We will not use, divulge or communicate to any person or entity the information or intellectual property you share when you apply for a training course that we may be offering.

3.5. All selected participants of the Bench to Business training course including a Space Tank representative will be required to sign a non disclosure agreement to protect the intellectual property rights of course participants.

3.6. All Space Tank representatives and training staff are bound by Space Tank’s privacy policy and non disclosure procedures in relation to the use and handling of intellectual property from third parties.

3.7. If you wish to do so, you may give us permission via a Right of Use Agreement to use images, video content and written text relating to your intellectual property. This will be managed on an individual basis and agreed to by both parties.

4. DO WE USE COOKIES?

4.1. We do not use cookies.

5. DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

5.1. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6. THIRD PARTY LINKS

6.1. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. ONLINE PRIVACY POLICY ONLY

7.1. This online privacy policy applies only to information collected through our website and not to information collected offline.

8. TERMS AND CONDITIONS

8.1. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://spacetankstudio.com.au/terms-conditions/

9. YOUR CONSENT

9.1. By using our site, you consent to our privacy policy.

10. CHANGES TO OUR PRIVACY POLICY

10.1. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 23/05/2018

11. CONTACTING US

11.1. If there are any questions regarding this privacy policy you may contact us using the information below.

9 Warner Street
North Coburg, Victoria 3058
Australia
info@spacetankstudio.com.au